Frequently Asked Questions

There are several routes that leave from the centre of Ponta Delgada:

Historic: this route tours many of the city's emblematic/historic points

Gardens: a visit to many of the most beautiful gardens in the city

Beaches: a relaxing tour along the southern coast of Ponta Delgada

Historic + Plantation: this route tours many of the city's emblematic/historic points, and includes a guided tour of a pineapple plantation

Historic + Degustation: this route tours many of the city's emblematic/historic points and includes the right to a small exhibition/tasting of regional products at Hotel Gaivota

We have tours everyday, on the following times:

Historic: 10:30 and 13:30

Gardens: 09:30, 11:30 (available during the low season) and 14:30

Beaches: 11:30 (the beach routes/itineraries are only available during the summer high season)

Historic + Plantation: 15:30

Historic + Degustation: upon reservation

Note: the management of Lagarta - Animação Turística reserves the right to change these schedules owing to weather conditions, logistical problems or demand conditions.

All tours, except the special reservations (with their own designated starting points), start and end at the Lagarta kiosk located along the coastal avenue, next to the "Campo de São Francisco" (the square located opposite the historic fort of São Brás).

You may buy tickets in advance on our website or at our kiosk before the beginning of a tour.

Office hours: Daily between 09:00 and 17:00.

Participants are encouraged to bring headphones and a smartphone to listen to our audio guide. We also have headphones for sale and small tablets (free for use) for those who do not have a smart phone. And, of course, a camera if you want to immortalize your trip.

Most circuits are €8 per person. The exceptions are the historic tour which includes visit to the pineapple plantation (9€ per person) and the degustation experience, which is upon request.

We offer special prices for groups of 10 people or more, and have discounts for children, seniors or individuals who request more than one tour during their experience. Children up to 2 years of age travel free of charge.

No reservations are required, but are subject to availability.

On the website: in the accepted online payment methods indicated

At the kiosk: cash only

Reservations made in advance: by bank transfer, before the tour date.

We currently have an audio guide recording in Portuguese and English that explains the locations along the circuits.

Yes, taking pictures is allowed and encouraged during our tours! We invite our participants to share their photos with our social media accounts:

Facebook: @ComboioALagarta

Instagram: @lagarta.animacao.turistica.

In fact, Lagarta - Animação Turística has two road trains, one with covered carriages and the other with open-air carriages.

Unfortunately, our road train does not have ramps or seat belts. However, during the circuit there is no limitation, as the visitor is always seated.

Strollers are also allowed on the train or, if you prefer, you can leave them at our kiosk for security.

Open-air carriage road train: 30 adults

Covered carriage road train: 45 adults

Note: When booking school or childrens’ groups these capacity limits may vary.

We currently accept reservations across the island as long as the train can make the route.

Due to the size of the train, the management only confirms the reservation after testing the intended route to ensure that it is doable.

For both customized events, it is necessary to make a initial 20% deposit in to ensure the reservation is confirmed.

This deposit is not refundable.

You should notify us as early as possible and, if you wish, we may schedule another day. If this is not possible, a refund of 80% of the total reservation amount will be refunded.

The limousine can carry eight people and the chauffeur.

The minimum time the limousine can be booked is one hour. This time includes the journey and return time along the intended route and any time associated with waiting.

In order to make the most of your experience, the service includes champagne and water.

Yes. But, as it is a partnership between Lagarta - Animação Turística and the contracted photographer, the service is conditioned by the photographer's availability during the month. Further, the contracted amount does not include the photography service if a discount is applied.

We can prepare several experiences for you to enjoy our service, which include, for example, a romantic journey at night.

Budgets can be requested via email (at [email protected]), Facebook (@ComboioALagarta), or if you prefer, you may contact us at: 296 629 446 | 919 157 151.

We currently accept reservations across the island as long as the limousine can do the circuit. Due to the size of the limousine, the management of Lagarta - Animação Turística will only confirm the reservation after testing the route, ensuring the safety of the driver and passengers.

Whether predefined or custom activities, the contractor must pay 20% of the amount before we confirm the reservation. This amount is non-refundable. The remaining amount is required on the day of the event.

Contractors must give advance notice and, if possible, provide an alternative date for the tour to take place. If this is not possible, 80% of the total amount of the reservation will be refunded.